Home / FAQ
Questions, answered plainly
Credits, age limits, accounts, devices, and what this site deliberately does not do.
Is Royal Slots Club really free?
Yes, always. The site has no shop, no deposit page, no card form and no premium currency. We have no payment system at all, so you could not spend money here even if you tried.
Can I win real money or prizes?
No. There is no cash, no prizes, no sweepstakes and no rewards of any value. Virtual credits cannot be redeemed, exchanged, transferred or cashed out. This is entertainment only.
Do I need to download anything?
No. Every title is an HTML5 game that runs in a current version of Chrome, Safari, Firefox or Edge.
Who can use the site?
Adults aged 21 or over who live in Canada, outside Quebec and Ontario. Those two provinces are not offered at registration, and accounts that break either condition are closed.
Your office is in Toronto. Why is Ontario excluded?
Our company address is in Toronto, but where we are based and where the service is offered are separate things. The site is not offered to residents of Ontario or Quebec, and that applies to everyone in those provinces.
What are virtual credits?
A counter that gives the games something to display. They have no cash value and running out costs you nothing. Reload the game to start again.
Do I need an account?
No. All eight games can be played without one. An account is optional and only stores a display name, email address, date of birth and province.
Does this work on a phone?
Yes. The site is laid out for phones first, and the games open in a window that fits your screen.
Does doing well here mean I would do well at a real casino?
No. Results here have no connection to any real-money game and predict nothing. Free play is not practice.
Who makes the games?
The eight titles are made by Play'n GO and open in a window served from their network. Game names, artwork and logos belong to their owner. That window may set its own cookies.
How do I delete my account?
Email support@royalslotsclub.com from the address on your account and we will delete it along with your data.
Still stuck? Write to support@royalslotsclub.com.